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Specifically regarding citations from EBSCO (e.g. Academic Search Complete) that resolve to any Proquest full text database (e.g. ABI Inform, Newspapers), but may occur with other databases. "Seasonal issue" designations (e.g. Summer, Fall, Winter, Spring) will NOT resolve correctly to the article level. Please use the to find the item.

Any time a publisher changes the sequencing of the issues/volumes (and sometimes even page numbers) there will be a failure to find the information via Get It @ ºÃÉ«ÏÈÉú. If the platform is sending this supplemental "info" in the URL string that it submits to Get It @ ºÃÉ«ÏÈÉú, there is currently no way to resolve what that "supplement" is. However, Get It @ ºÃÉ«ÏÈÉú will still get you to the database (even with that "page not found" message) so that you can repeat your search there.

If the item/citation source includes volume and issue on a newspaper article, and the Get It @ ºÃÉ«ÏÈÉú access is Proquest, you may have a failure to match because Proquest does NOT use the volume/issue numbers. The workaround is to search for the article in Proquest.

If a citation in a database does not include pagination for the article, Get It @ ºÃÉ«ÏÈÉú will not resolve to the article level, but will offer a table of contents list for that issue. Browse through the issue to find your desired article.

If a citation in a database does not include an ISSN for the journal, Get It @ ºÃÉ«ÏÈÉú may not correctly find this item.  Use the  to find the article; put in as much information about the item as you can.

Get It @ ºÃÉ«ÏÈÉú does not recognize all non-standard records types which may be used in a database. RILM has a multitude of unusual record types that do not match up in Get It @ ºÃÉ«ÏÈÉú. Since these record types might be either serial or monographic, use the to find the item; put in as much information about the item as you can.

Since Get It @ ºÃÉ«ÏÈÉú functions by matching against the ISSN, it will correctly identify full text databases which supply that journal. However, if the journal publisher does not allow the database to distribute the latest issue(s), there is no way for Get It @ ºÃÉ«ÏÈÉú to identify that. If you are not sure whether the issue you need is embargoed, consult the detailed publication information at the full text database or in the "Available from..." note in OneSearch. 

This issue occurs when the database provides access to (or contracts for) only selected content from any given issue/volume of a specific journal. It also may apply when a database is unable (for any reason) to acquire an individual issue of a specific journal volume. Get It @ ºÃÉ«ÏÈÉú can correctly identify that the ISSN is available from that aggregator, but can't verify availability at the individual article level. If you can't to find the specific article by searching within a database, you will need to consult the detailed publication information for that journal on the database, or in the "Available from..." note in OneSearch, to determine "selected full text" availability.

Several newspapers make available multiple editions (notably the Wall Street Journal, New York Times, and Advertising Age, but there are others). Different editions of newspapers may be indexed by our databases; it may not be clear which edition is being indexed. If what is being indexed has an ISSN other than the ISSN used by Get It @ ºÃÉ«ÏÈÉú, you may get the "no full text available" message. To double check on availability in these cases, use the  - without supplying the ISSN - to find the article.