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We use interpersonal communication skills every day, both inside and outside our organizations.  Improved communication enhances our personnel and our profession, can reduce use of force, and improves officer safety.

This course provides the student with the minimum instructional topics for Strategic Communications required by the POST Perishable Skills Training Program. The intent of this course is to improve students’ ability to teach the minimum course requirements for the Strategic Communications PSP.

The course consists of hands-on/practical strategic communications training for instructors.

The ability to communicate effectively is an officer's greatest asset.  This program enhances officer safety and promotes public confidence in law enforcement by modeling the four tenants of Procedural Justice: Voice, Neutrality, Respect, and Trustworthiness.

Upon completion of the course the instructor will have the core materials and instructional techniques to teach the Strategic Communications PSP.

Tuition

$386 - 24 hours, POST Plan IV

2024-2025

Course Control Number

5270-29541

Location

Sheraton Garden Grove
12221 Harbor Blvd
Garden Grove, CA 92840
(714) 703-8400

For those participants who will be flying in, the John Wayne Airport (SNA) is the closest airport.

Embassy Suites La Quinta 
50777 Santa Rosa Plaza 
La Quinta, CA 92253 
(760) 777-1711

For those participants who will be flying in, the Ontario International Airport (ONT) or the Palm Springs Airport (PSP) is the most convenient.

Registration

Because classes fill up quickly, we strongly encourage registering as soon as possible.  Please have your training department contact the Center for Criminal Justice at ºÃÉ«ÏÈÉú or call 562.985.4940 to make your reservations. If you make a reservation via email please include the following information:

• Class Name and Date
• Training Managers Name
• Training Managers Phone Number
• Training Managers Email Address
• Agency Name
• Name of Attendee(s)
• POST ID # for Attendee(s)
• Attendee's Email Address

You will receive a confirmation email letting you know that we have registered you for the class. Reservations are on a first come first serve basis, a waitlist will be established once the maximum number of students has been met.

Course Outline

Topical Areas

• Enhacing officer safety
• De-escalation techniques
• Enhancing professionalism
• Decreasing citizen complaints
• Decreasing vicarious liability

The courses offered by the Center for Criminal Justice Research and Training are the intellectual property of California State University Long Beach.  Use or copying of this material is prohibited without prior written consent.